Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and ERICSALVE ("Company," "we," "us," or "our") governing your access to and use of the ericsalve.com website, mobile applications, and related services (collectively, the "Services").

BY ACCESSING OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. If you do not agree to these Terms, you must not access or use our Services.

These Terms apply to all users of the Services, including browsers, customers, merchants, and contributors of content. You represent that you are at least 18 years old or the age of majority in your jurisdiction, and have the legal capacity to enter into this Agreement.

2. Modifications to Terms

We reserve the right to modify, amend, or update these Terms at any time, in our sole discretion. Material changes will be communicated through:

• Posting the updated Terms on this page with a new "Last Updated" date
• Email notification to registered users (for significant changes)
• Prominent notice on our website or Services

Your continued use of the Services following the posting of changes constitutes your acceptance of such changes. We encourage you to review these Terms periodically. If you do not agree to modified Terms, you must discontinue use of the Services.

3. Account Registration and Security

3.1 Account Creation

To access certain features, you may be required to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Not impersonate any person or entity
• Not create multiple accounts for fraudulent purposes
• Not allow others to use your account
• Comply with all applicable laws and regulations

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Use a strong, unique password
• Not share your password with others
• Immediately notify us of any unauthorized access or security breach
• Log out of your account at the end of each session

We are not liable for any loss or damage arising from your failure to protect your account credentials or from unauthorized access to your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for violation of these Terms, fraudulent activity, or any other reason we deem appropriate. You may close your account at any time by contacting customer support.

4. Use of Services and License

4.1 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for personal, non-commercial purposes. This license does not include:

• Any right to reproduce, distribute, or create derivative works
• Any right to use our Services for commercial purposes without authorization
• Any right to reverse engineer, decompile, or disassemble any software
• Any proprietary rights to content, trademarks, or intellectual property

4.2 Prohibited Uses

You agree NOT to:

• Violate any applicable local, state, national, or international law
• Infringe upon intellectual property rights of ERICSALVE or third parties
• Transmit viruses, malware, or other malicious code
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the Services or servers
• Use automated systems (bots, scrapers) without written permission
• Engage in any fraudulent, abusive, or harassing behavior
• Collect or harvest user information without consent
• Impersonate ERICSALVE or our employees
• Post or transmit false, misleading, or defamatory content
• Circumvent security features or access restrictions
• Use the Services for any illegal or unauthorized purpose

4.3 Enforcement

Violation of these prohibited uses may result in immediate termination of your account, legal action, and reporting to law enforcement authorities.

5. Products, Pricing, and Orders

5.1 Product Information

We strive to provide accurate product descriptions, images, and specifications. However:

• Product images are for illustration purposes; actual products may vary slightly
• Colors may appear differently depending on your display settings
• We do not warrant that product descriptions are error-free or complete
• We reserve the right to correct errors and update information at any time
• We may discontinue products without notice

5.2 Pricing

All prices are displayed in US Dollars (USD) and are subject to change without notice. Prices include applicable taxes unless stated otherwise. We reserve the right to:

• Modify pricing at any time
• Correct pricing errors (even after order placement)
• Limit quantities available for purchase
• Refuse or cancel orders with pricing errors

If a pricing error is discovered after you've placed an order, we will notify you and give you the option to cancel or proceed at the correct price.

5.3 Order Acceptance

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to accept or decline any order for any reason, including:

• Product availability
• Errors in product or pricing information
• Suspected fraudulent or unauthorized transactions
• Your order history or account status
• Compliance with legal requirements

5.4 Order Limitations

We reserve the right to limit order quantities per person, household, or address. We may also prohibit orders by resellers or distributors without authorization.

6. Payment and Billing

6.1 Payment Methods

We accept major credit cards, Apple Pay, Google Pay, and other payment methods displayed at checkout. All payments are processed securely through Stripe, our third-party payment processor.

6.2 Payment Authorization

By providing payment information, you represent and warrant that:

• You are legally authorized to use the payment method
• The information you provide is accurate and complete
• You have sufficient funds or credit to complete the purchase
• You authorize us to charge the total amount to your payment method

6.3 Billing and Charges

You will be charged the total order amount (including products, shipping, taxes, and fees) at the time of purchase. Your payment method will be charged immediately upon order placement.

6.4 Failed Payments

If payment fails or is declined, we reserve the right to cancel your order. You are responsible for any fees charged by your financial institution.

7. Shipping and Delivery

Shipping policies, delivery times, and costs are outlined in our Shipping Information page. By placing an order, you agree to these shipping terms. We are not liable for delays caused by shipping carriers, customs, weather, or other factors beyond our control.

Risk of loss and title for products pass to you upon delivery to the shipping carrier. You are responsible for providing accurate shipping information.

8. Returns, Refunds, and Cancellations

Our Return Policy governs all returns, exchanges, and refunds. By making a purchase, you agree to our Return Policy terms. Key points include:

• Returns must be initiated within 30 days of delivery
• Items must be in original, unworn condition with tags attached
• Refunds are processed within 5-10 business days after receipt
• Certain items may be non-returnable

Order cancellations may be possible before shipment. Contact customer support immediately if you need to cancel an order. We cannot guarantee cancellation after processing begins.

9. Intellectual Property Rights

9.1 Ownership

All content on the Services, including but not limited to text, graphics, logos, images, videos, software, and design elements, is the exclusive property of ERICSALVE or our licensors and is protected by:

• United States and international copyright laws
• Trademark laws and treaties
• Trade dress and design rights
• Other intellectual property rights

9.2 Trademarks

ERICSALVE, our logo, and other marks are registered and unregistered trademarks of the Company. You may not use our trademarks without prior written permission. All other trademarks appearing on the Services are property of their respective owners.

9.3 Restrictions

You may not reproduce, distribute, modify, create derivative works, publicly display, republish, download, store, or transmit any content from our Services, except as permitted by these Terms or with our written consent.

9.4 DMCA Copyright Policy

We respect intellectual property rights. If you believe content on our Services infringes your copyright, submit a DMCA notice to admin@ericsalve.com with:

• Your contact information
• Description of the copyrighted work
• Location of the infringing material
• Statement of good faith belief
• Statement of accuracy and authorization
• Electronic or physical signature

10. User-Generated Content

10.1 License Grant

By submitting reviews, comments, photos, or other content to our Services, you grant ERICSALVE a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to:

• Use, reproduce, modify, and adapt your content
• Publish and display your content publicly
• Distribute and sublicense your content
• Create derivative works

10.2 Content Standards

You agree that your content will not:

• Contain illegal, harmful, or offensive material
• Infringe upon intellectual property rights
• Violate privacy or publicity rights
• Contain viruses or malicious code
• Constitute spam or unauthorized advertising

10.3 Moderation

We reserve the right to remove, edit, or refuse to publish any user content that violates these Terms or for any other reason. We are not obligated to monitor user content but may do so.

11. Disclaimers and Warranties

11.1 "As Is" Basis

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Implied warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy, reliability, or completeness
• Uninterrupted or error-free service

11.2 Product Quality

We strive to provide high-quality products but do not warrant that products will meet your expectations or be free from defects. Product warranties, if any, are provided by manufacturers.

11.3 Third-Party Content

We are not responsible for third-party content, links, or services accessible through our Services. Third-party sites have separate terms and privacy policies.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ERICSALVE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or data
• Business interruption
• Personal injury or property damage
• Loss of goodwill or reputation
• Cost of substitute goods or services

ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

Some jurisdictions do not allow limitations on implied warranties or liability for incidental or consequential damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless ERICSALVE, its affiliates, and their respective officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use or misuse of the Services
• Your violation of these Terms
• Your violation of any rights of third parties
• Your user-generated content
• Your breach of representations or warranties
• Any fraudulent or illegal activity

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, at your expense.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before initiating formal dispute resolution, you agree to contact us at admin@ericsalve.com to attempt informal resolution. We'll try to resolve disputes amicably within 30 days.

14.2 Binding Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted in English in the United States.

YOU AGREE TO WAIVE YOUR RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION. Arbitration proceedings are confidential and may be conducted remotely.

14.3 Exceptions

Either party may seek injunctive relief in court to protect intellectual property rights or prevent unauthorized use of the Services.

14.4 Class Action Waiver

You agree that disputes will be resolved individually, not as a class action, consolidated action, or representative action. You waive any right to participate in class action lawsuits or class-wide arbitration.

15. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United States and the State of [Your State], without regard to conflict of law principles.

Subject to the arbitration provisions above, you irrevocably consent to the exclusive jurisdiction of the state and federal courts located in [Your County/State] for any disputes arising from these Terms or the Services.

If you are a consumer residing in the European Union, you may have additional rights under EU consumer protection laws and regulations.

16. International Users and Export Controls

The Services are controlled and operated from the United States. We make no representation that the Services are appropriate or available for use in other jurisdictions.

If you access the Services from other locations, you do so at your own risk and are responsible for compliance with local laws. You may not use or export materials from the Services in violation of U.S. export laws and regulations.

17. Severability and Waiver

17.1 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. Invalid provisions will be modified to reflect the parties' intentions to the maximum extent permitted by law.

17.2 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision. Waivers must be in writing and signed by an authorized representative.

18. Entire Agreement

These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and ERICSALVE regarding the Services and supersede all prior agreements, understandings, and communications.

19. Assignment

You may not assign or transfer these Terms or your rights and obligations hereunder without our prior written consent. We may assign or transfer these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

20. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, pandemics, labor disputes, government actions, or technical failures.

21. Survival

Provisions that by their nature should survive termination shall survive, including intellectual property rights, disclaimers, limitations of liability, indemnification, and dispute resolution provisions.

22. Contact Information

For questions about these Terms of Service, contact us: